Your account details remain the same. Further, your new My Account Dashboard carries your Contact Details on record, Address Book (saved Shipping and Billing addresses) and current Newsletter Subscription status. You can also change your account password from the same page. Use the edit feature to make changes at will.
All your measurement details for past and current orders have been added to your Account already. Just click View Details to see them.
You can go to your My Account to edit your Name, Email ID and Password. In case you had added more details to your profile earlier (Birthday, Anniversary, Gender etc.), we have stored them with us for now, but you might not be able to view/edit them for a few days more.
Details of Past Orders have been stored for your reference under the My Orders tab with their last status. This will help you track your orders under progress, deliveries and cancellations/returns as easily as before.
All active Gift Cards have now been merged into a single account under the Store Credit tab. This change will make it easier for you to manage your payments/refunds with us in the future. You can always reach out to our Customer Care team to get more details about the credit and consumption.
Your exclusive Birthday/Anniversary discount coupons are still valid as per their date of expiry - please access them via the email sent on the date of credit.
We request you to complete the purchase of your current wishlisted items. In case you wish to buy them later, please save their item codes separately as you will have to add them fresh in the new website.
In case you face any issues, our Customer Care executives are available 24X7 to assist you. Just click help.utsavfashion.com or start live chat with us any time.
Your coupons which are issued to your account are safe with us and can be used on the new website as well. Please look up your inbox for an e-mail from us containing all the issued coupons.