At Utsav Fashion, our aim is to make shopping convenient for our customers, which is why we offer a range of payment options.
We have taken several steps to ensure that payments made on Utsav Fashion are safe and secure. At no point will anyone from Utsav Fashion ask you to share your Credit Card, Bank Account or Utsav My Account details via email or call. We request that you do not share these details with anyone under any circumstances.
An order may be cancelled if information provided by a customer is found incomplete. The customer will be notified within 24-72 hours in such an event. It will be the customer's responsibility to furnish correct information and re-place the order within 48 hours. Cheques / Demand Drafts and money orders must reach us within 7 business days from the date on which the item is purchased. An order for which payment is made by cheque is shipped only when the cheque has been cleared.
Cheque should be drawn on an Indian bank. In order to make payment by cheque, drawn in a country other than India, customers can contact us at firstname.lastname@example.org before sending the payment.
This allows us to route your concerns to the correct department and reply as quickly as possible.
You can also email us directly at email@example.com to immediately get the best possible solutions and information.